08/01/2025

Bath America values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with us, including through phone calls, text messages, our website, and our services.

We may collect the following types of information.

Personal Information

• Name
• Phone number
• Email address
• Physical address

Service Information

• Details about your home improvement inquiries or
  projects
• Appointment details
• Communication history

Communication Data

We only collect information that is necessary to provide our services and communicate effectively with you.

HOW WE USE YOUR INFORMATION

We use your information to respond to inquiries and provide estimates or services, schedule appointments and project updates, communicate via phone calls and text messages regarding your services, send service-related notifications, reminders, and follow-ups, improve our customer service and operations, and comply with legal and regulatory requirements.

PHONE CALLS AND TEXT MESSAGING

By providing your phone number, you consent to receive phone calls and text messages from us for service-related purposes, including appointment reminders, project updates, and customer support. Message and data rates may apply. Message frequency may vary. You may opt out of text messages at any time by replying STOP. You may contact us directly to update your communication preferences. We do not send marketing text messages without appropriate consent where required by law.

HOW WE SHARE INFORMATION

We may share your information only in the following limited circumstances: with trusted service providers who assist us in operating our business for business purposes only, when required by law or to protect our legal rights, or to fulfill services you have requested.

WE DO NOT SELL YOUR INFORMATION

We do not sell, rent, or trade your personal information to third parties. Your information is used only to provide and improve our services and to communicate with you as described in this policy.

DATA SECURITY

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. While no system is completely secure, we continuously work to safeguard your data.

DATA RETENTION

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

SMS AND MARKETING COMMUNICATIONS (TCPA COMPLIANCE)

By providing your mobile phone number and opting in, you expressly consent to receive marketing and non-marketing text messages from Bath America, including promotional messages, service updates, appointment reminders, and customer support communications. Consent to receive marketing text messages is not a condition of purchase. Message frequency may vary. Message and data rates may apply. Text messages may be sent using an automatic telephone dialing system or similar technology.

OPT-OUT AND HELP INSTRUCTIONS

You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will receive a confirmation message and no further messages will be sent unless you re-opt in. For assistance, reply HELP or contact us directly.

Phone: (920) 264-9573
Email: info@bathamerica.com

CONSENT RECORDS

We maintain records of opt-in consent as required by applicable law. If you believe you received a message in error or without consent, please contact us so we can promptly address the issue.

CALL COMMUNICATIONS

By providing your phone number, you also consent to receiving marketing and service-related phone calls, including calls made using automated technology or prerecorded messages where permitted by law. You may request to be placed on our internal Do Not Call list at any time.

YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to request access to your personal information, request corrections or updates, request deletion of your information subject to legal obligations, and opt out of certain communications. To exercise your rights, please contact us using the information below.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

CONTACT US

Bath America

Phone: (920) 264-9573

Email: info@bathamerica.com

Address: 922 Oak St. De Pere, WI 54115